In comparing the use of classical enumerative statistics to that of a statistical control chart classical statistics assume the data come from a single population control charts Investigate the behavior of the process over time different results may be obtained for a given set of data using the two techniques all of the above QUESTION 36 An 8 step banking process averages 20 minute transactions Only 6 steps are value added taking 12 minutes to complete process cycle eficiency & velocity for 2 customers in queue 23% and 15 stops/hour 60% and 5 stops/hour 72% and 3 steps hour 30% and 9 steps hour