In conclusion, conflict is an inevitable part of human interaction, and how we manage it can have a significant impact on our relationships and well-being.The ways in which conflicts are managed can have a significant impact on the outcome, which can range from constructive to destructive. Conflict resolution is the process of resolving disputes or disagreements between two or more parties, and there are different conflict resolution strategies and techniques that can be used depending on the situation. Mediation is one approach that involves a neutralthird-party facilitating communication and negotiation between the conflicting parties. Conflicts are a part of everyday life, and it's essential to understand the appropriate conflict resolution strategies to apply when conflicts arise. Mediation and negotiation are effective conflict resolution strategies that can be used to resolve conflicts. In the case where the conflict is due to power imbalances, mediation is more appropriate than negotiation.

1. Write in-text citations and academic references from the above paragraph using APA7 REFERENCING format.

2. Using this sample of Description and cause of the personal Conflict, elaborate more about the confrontational approach which was ineffective in this case to resolve my conflict. Include in-text citations and references

A conflict occurred between me and the other co-workers during a group project in my workplace. The project required group members to work collaboratively and contribute equally to achieve a common goal. However, I noticed that one of my colleagues was not participating as expected, which led to a lack of productivity and poor quality of work. I attempted to address the issue by discussing it with the colleague and suggesting ways to improve their contribution, but the colleague became defensive and refused to accept the feedback. This led to increased tension and frustration, which negatively impacted on the group's overall performance. Mayer noted in his knowledge of their established 'Wheel of Conflict' that emotions have a role in producing conflict since people can frequently act extremely strongly on them, resulting in fights and disagreements (Thompson, J. 2012) which happens in my case that caused conflict between me and my coworker.

3. Explain three ways that is reframing, identifying the common interests, and active listening that could have been mediated to achieve a positive outcome. Include in-text citations and references