In conducting a study on the employees of a local financial firm, it was found that the turnover rate was higher than that of the industry, and that staff came into work late on average three (3) times a week, compared to two (2) times a week for the industry. Required Define 'organisational culture' in your own words. Elaborate on how these punctuality practices could impact the business. Recommend three (3) possible solutions. (20 marks)