In Contemporary Law Office Management;

1. How does records management differ from file management and docket management?
2. Which is more challenging to record, explicit knowledge or tacit knowledge?
3. For how long should a law firm retain records?
4. How does an index help support a law firm's record management system?
5. When should client files be destroyed?
6. What are some precautions that can be taken to protect physical records?
7. What are some precautions that can be taken to protect electronic records?
8. How can the confidentiality of an email be protected?