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. In groups create a communication strategy for the following business situation: Use Hofstede's model Task: Case study: A multi-national organisation operates in various countries

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. In groups create a communication strategy for the following business situation: Use Hofstede's model Task: Case study: A multi-national organisation operates in various countries including Australia, India, Nigeria & Vietnam. The organisation manufactures and distributes agricultural equipment to local and international clients. In total the organisation has 8,000 employees in five countries and more than 1 million customers worldwide. The head office is based in Australia. In recent years the organisation is facing several communication challenges. Your communication diagram 1) Social Media Plan - type of information & communication/ use of social media - conflict personal? training needs? Internal/ external audiences/ use of data? 2) Customer Feedback Management - use the communication channel model to help you - customer feedback - lack of? Or - how used? Perspectives? Influence? Insights? New product development? Is it a client-centric business? Customer support/ account managementeeds 3) Intercultural Communication - Use Hofstede's model here https://www.hofstede-insights.com/ Which dimensions are most relevant? Values/ traditions/ long-term vs short term Intercultural Communication - use to align practices? Verbal/ non verbal - use the ppt to help you here For further information you can watch https://www.youtube.com/watch?v=h3PODb32ILE

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