Answered step by step
Verified Expert Solution
Question
1 Approved Answer
describe and develop a strategy map for an organization of your choice. It could be a company that you have worked in. Make use
describe and develop a strategy map for an organization of your choice. It could be a company that you have worked in. Make use of the Balanced Scorecard and other concepts to illustrate the strategy map. Organization: Vision: Mission: Strategy Theme: Financial Customer Strategy Objectives and Strategy Map Internal Business Proces Learning and Growth II Measures Organization: EE, a British mobile network operator Vision: We provide the best network and best service, so our customers trust us with their digital lives Mission: We run UK's biggest and fastest mobile network Strategy Theme: Business growth, Customer satisfaction, Operational effectiveness Strategy Objectives and Strategy Map Financial Customer Internal Business Process Organizational Capacity Increase revenue Improve communicat ion clarity Increase range of services Improve knowledge and skills Increase profitability Improve market perception Improve integrated services Improve telecom netwok Decrease operating costs Improve customer experience Improve end user interface Improve technology Measures Net Profit Operating costs Revenue in target markets Market share growth CSI growth New products as %of sales Brand awareness score End user experience score Employee development plans Technology training index Network efficiency index
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Organization EE a British mobile network operator Vision We provide the best network and best servic...Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started