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In meeting with PLE s human resources director, Elizabeth discovered a concern about high rate of turnover in its field service staff. Senior managers have
In meeting with PLEs human resources director, Elizabeth discovered a concern about high rate of
turnover in its field service staff. Senior managers have suggested that the department look closer at its
recruiting policies, particularly to try to identify the characteristics of individuals that lead to greater
retention. However, in a recent staff meeting, HR managers could not agree on these characteristics.
Some argued that years of education and grade points averages were good predictors. Others argued
that hiring more mature applicants would lead to greater retention. To study these factors, the staff
agreed to conduct a statistical study to determine the effect that years of education, college grade point
average and age when hired have on retention. A sample of field service engineers hired years ago
was selected to determine the influence of these variables on how long each individual stated with the
company. Data are compiled in the Employee Retention workbook.
Using Excel use techniques of regression analysis to assist her in evaluating the data and reach useful
conclusions. Datasheet: Employee Retention
YrsEducation College College GPA Age YearsPLE
Amherst
Barnard
Bates
Berkeley
Bowdoin
Brown
Bryn Mawr
Cal Tech
Carleton
Carnegie Mellon
Claremont McKenna
Colby
Colgate
Columbia
Cornell
Davisdson
Duke
Georgetown
Grinnell
Hamilton
Harvard
Haverford
Johns Hopkins
Middlebury
MIT
Mount Holyoke
Northwestern
Oberlin
Amherst
Barnard
Bates
Berkeley
Bowdoin
Brown
Bryn Mawr
Cal Tech
Carleton
Carnegie Mellon
Claremont McKenna
Colby
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