In order to apply the understanding of strategic planning to operational capabilities and resources, business leaders must first understand the concept of quality management systems. Quality management systems are made to make it easier to put strategic quality plans into action. To make a quality management system, business leaders need to think carefully about the capabilities and resources of the organization. After taking organizational capabilities and resources into account, business leaders can create a quality management system to help them reach their short- and long-term goals. Business leaders should keep in mind that quality management systems are not always the same. As the business world changes, the quality management system must change as well. Business leaders can make sure the quality management system is still useful and effective by reviewing and updating it all the time. When it comes to making a quality management system, operational capabilities and resources are just one piece of the puzzle. Business leaders also need to know what strategic quality planning is in order to make a good quality management system. Quality management systems are built on top of strategic planning for quality. When business leaders carefully consider both internal and external factors, they can come up with clear strategies that will help them set their business apart from competitors. Once a business leader understands quality management systems and strategic quality planning, they can start to apply these ideas to operational capabilities and resources. Business leaders can make a quality management system that will help them reach their short- and long-term goals by taking into account the resources and skills of their organization. One way to align all staff with the key objectives, values, and mission of the organization is to create a clear and concise strategic quality plan. The plan, which should take into account both internal and external analyses, should be crafted to achieve medium- and long-term objectives. To ensure that quality management systems are effectively implemented, it is essential that business executives take into account the capabilities and resources of the organization when developing the strategy. Establishing an open and honest method of communicating the organization's goals, values, and mission to all employees is another effective strategy for achieving this alignment. The purpose of any effective communication strategy is to raise awareness of the organization's objectives and motivate employees to work toward their realization. It is also important that the communication strategy be created to foster a happy and productive workplace. Last but not least, you should provide your employees a chance to make a difference in the company's success. It's possible to achieve this goal by allowing employees to take part in key decisions, rewarding original thinking, and facilitating career advancement. Employees will care more about the success of the company if they are given more responsibility in making that success happen.

Assignment: When talking about clear communication of corporate goals to the operations staff. Is it necessary to involve them in "key decisions" too? Would this slow down the process? At what point in the strategic quality planning model do you involve employee input? Does it perhaps make more sense to get their input at the operational level rather than the tactical or strategic level?