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In perception management, which two traits are critical when dealing with situations in which differences are present? a. being flexible and nonjudgmental b. tolerance for

In perception management, which two traits are critical when dealing with situations in which differences are present?

a. being flexible and nonjudgmental

b. tolerance for hierarchy and collectivism

c. personal identity and self-confidence

d. interest in others and sensitivity to one's own emotions

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