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In queuing systems resource pooling refers to when all customers wait in one line for the first available from a shared set of resources as
In queuing systems resource pooling refers to when all customers wait in one line for the first available from a shared set of resources as opposed to choosing from separate lines for each resource. Which of the following statements regarding resource pooling is FALSE? Group of answer choices Pooling requires flexible resources including machines and employees. A drawback of pooling can be decreased location convenience and increased travel times for customers. A drawback to pooling is that repeat customers may prefer a consistent point of contact. Pooling is most effective when pooling very different types of customers. Pooling always reduces average wait times over all customers
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