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In response to a hacking crisis, hospitals have implemented comprehensive strategies to manage the situation effectively and mitigate risks to patient data and hospital operations.

In response to a hacking crisis, hospitals have implemented comprehensive strategies to manage the situation effectively and mitigate risks to patient data and hospital operations. A notable example is a hospital that faced a ransomware attack demanding $10,000. The hospital immediately closed its ER and ICU, relocated critical patients, and cooperated with law enforcement. A crisis team was established, including negotiation, IT, clinic, and communication experts. The ransom, covered by insurance, was paid to regain control, and a leading negotiation team was hired to communicate with the hackers. Additionally, a top IT security company was contracted to recover and rebuild the computer system. Staff reverted to handwritten notes until a new system was in place, and all staff were instructed not to disclose information without authorization. The hospital also established an emergency hotline and a website to address concerns, emphasizing their commitment to patient health and information security.

Prepare a one-page taking-points document that the hospital CEO in the group case can use to brief the board of Trustees and the media on the hospital's response to the hacking crisis. (The CEO does use scripts and prefers to work off bulleted notes.) use the writing style:https://upload.wikimedia.org/wikipedia/commons/d/d9/DoD_talking_points_2003-07-02.jpg

Talking Points (all bullets)

  1. Three key takeaways

  1. Intro (context/rationale)

Key Point:

  1. Body (explains specifics of topic in intro)

Key Point

  1. Conclusion (summary/next steps, what I need you to remember)

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