In response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs (in thousands) over the past two years is given below: Inspection Quality engineering Depreciation of test equipment Rework labor Statistical process control Cost of field servicing Supplies used in testing Systems development Warranty repairs. Net cost of scrap Product testing Costs (in thousands) Last Year This Year $ 630 $ 420 $ 588 $ 1,260 $ 0 $ 1,470 $ 42 $ 840 $ 3,570 $ 210 $ 1,218 $ 630 $ 420 $ 1,680 $ 420 $ 1,092 $ 42 $ 1,050 $ 1,512 $ 1,050 $ 840 $ 1,260 $ 2,940 $ 924 $ 630 $ 420 Product recalls Disposal of production defects Sales have been flat over the past few years, at $84,000,000 per year. Required: 1. Prepare a quality cost report for this year and last year. Note: Enter amount values in thousands. Round your percentage answers to 2 decimal places (i.e 0.1234 should be entered as 12.34). Prevention costs: Total prevention costs Appraisal costs Total appraisal costs Internal failure costs: Total internal failure costs External failure costs: Total external failure costs Total quality cost Florex Company Quality Cost Report Last Year Amount (in Percent of thousands) Sales This Year Amount (in thousands) Percent of Sales