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In response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs (in
In response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs (in thousands) over the past two years is given below:
Costs (in thousands) | ||||
---|---|---|---|---|
Last Year | This Year | |||
Inspection | $ 765 | $ 1,584 | ||
Quality engineering | $ 540 | $ 675 | ||
Depreciation of test equipment | $ 630 | $ 225 | ||
Rework labor | $ 1,260 | $ 1,620 | ||
Statistical process control | $ 0 | $ 225 | ||
Cost of field servicing | $ 1,710 | $ 1,170 | ||
Supplies used in testing | $ 45 | $ 81 | ||
Systems development | $ 630 | $ 900 | ||
Warranty repairs | $ 4,140 | $ 1,260 | ||
Net cost of scrap | $ 540 | $ 1,530 | ||
Product testing | $ 900 | $ 1,440 | ||
Product recalls | $ 2,700 | $ 990 | ||
Disposal of production defects | $ 900 | $ 900 |
Sales have been flat over the past few years, at $90,000,000 per year.
Required:
1. Prepare a quality cost report for this year and last year.
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