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In response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs (in

In response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs (in thousands) over the past two years is given below:

Costs (in thousands)
Last Year This Year
Inspection $ 765 $ 1,584
Quality engineering $ 540 $ 675
Depreciation of test equipment $ 630 $ 225
Rework labor $ 1,260 $ 1,620
Statistical process control $ 0 $ 225
Cost of field servicing $ 1,710 $ 1,170
Supplies used in testing $ 45 $ 81
Systems development $ 630 $ 900
Warranty repairs $ 4,140 $ 1,260
Net cost of scrap $ 540 $ 1,530
Product testing $ 900 $ 1,440
Product recalls $ 2,700 $ 990
Disposal of production defects $ 900 $ 900

Sales have been flat over the past few years, at $90,000,000 per year.

Required:

1. Prepare a quality cost report for this year and last year.

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