In response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs $($in thousands$)$ over the past two years is given below:

Sales have been flat over the past few years, at $$75,000,000$ per year.

Required:

Prepare a quality Cost Report for last year and this year. Be sure to include the $\%$ of sales column for each year as well.

Share your observations after reviewing the report