In response to intensive foreign competition, the management of Florex Company has attempted over the past year to improve the quality of its products. A statistical process control system has been installed and other steps have been taken to decrease the amount of warranty and other field costs, which have been trending upward over the past several years, Costs relating to quality and quality control over the last two years are given below: Inspection Quality engineering Depreciation of test equipment Rowork labor Statistical process control Cost of field servicing Supplies used in testing Synten development Warranty repairs Net cost of BEAD Product testing Product recalls Disposal of detective products Costs in thousands Last This Year Year 765 51,584 $ 540 $ 675 $ 630 $ 225 $ 1,260 $ 1.620 3 0 $ 225 $ 1.710 $1,170 $ 45 $ 01 $ 630 $ 900 $ 4,140 $ 1,260 540 $1,530 5 900 $ 1,440 $ 2,700 $ 990 900 5 900 1 Sales have been flat over the past few years, at $90,000,000 per year. A great deal of money has been spent in the effort to upgrade quality, and management is anxious to see whether or not the effort has been effective. Required: 1. Prepare a quality cost report that contains data for both this year and last year. (Enter amount values in thousands. Round your percentage answers to 2 decimal places (.e 0.1234 should be entered as 12.34).) 1. Prepare a quality cost report that contains data for both this year and last year. (Enter amount values in thousands. Round your percentage answers to 2 decimal places (ie 0.1234 should be entered as 12.34).) Florex Company Quality Cost Report Last Year Amount (in Percent of thousands) Salas This Year Amount (in Percent of thousands) Sales 02:31 Prevention costs: % . bok Total prevention costs Appraisal costs rences Total appraisal costs Internal failure costs: Total internal afure costs Extmal failure costs Total external flure costs Total quality cost