In reviewing a client's Profit and Loss report, Ruby notices there is a

large balance showing in the Uncategorized Income account.

What may have caused this problem?

The client wants to identify their various revenue streams

In the gear icon $>$ Accounts and Settings $>$ Sales $>$ it is flagged "Put all

transactions in Uncategorized Income"

In the bank feed, a user is adding transactions instead of categorizing or

matching them

The bank has cloaked the data and QuickBooks Online is unable to read it