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In reviewing Table 5 . 5 on page 9 2 of Chapter 5 , compare the Delinquency Rate of the Urban Region Facilities. The Best

In reviewing Table 5.5 on page 92 of Chapter 5, compare the Delinquency Rate of the Urban Region Facilities. The Best Practice Standard is set at <15%(less than 15%). How does each of these hospitals compare? Which hospital has a delinquency rate of >15%(greater than 15%)? Review that hospital's provided statistics. Based on the data (numbers), where do you see the issue in workflow in the HIM department? As the HIM Director, what would you do to improve the workflow process? Give some examples. Use what you have learned about process improvement, using a reference in APA style from your textbook.

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