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In service firms, formal goal setting for service can be done by _____. Multiple choice question. defining a new service innovation strategy defining specific targets
In service firms, formal goal setting for service can be done by _____. Multiple choice question. defining a new service innovation strategy defining specific targets for individual actions eliminating rules and standards in service tasks minimizing employee involvement in service development
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Project Management A Strategic Managerial Approach
Authors: Jack R. Meredith, Scott M. Shafer, Samuel J. Mantel Jr.
10th Edition
1119369096, 978-1119369097
