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In South Africa, the Department of Public Service and Administration ( DPSA ) is responsible for the development and coordination of government s overall e

In South Africa, the Department of Public Service and Administration (DPSA) is responsible for the
development and coordination of governments overall e-government strategy. The DPSA is
currently working on a revised strategy to tackle e-government issues across all departments and
sectors. The strategy intends to overcome the prevalence of uncoordinated and isolated project
approaches and is meant to establish itself as a one-stop solution for e-government solutions. It is
also intended to improve service delivery in all areas of e-government. (continued on the next
page

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