In state of New South Wales, Australia:

1) Identify and discuss vendor expectations and preferences that need to be addressed when listing property for sale as well as the agent's role in satisfying the client's needs.

Vendor requirements Agents roles in satisfying the client's needs 1) Agent's role in satisfying the client's needs 2) Method of sale 3) Time frames 4) Property marketing 5) Conditions of saleVendor requirements Agents roles in satisfying the client's needs 6) CommunicationLegislation and ethical Response standards 1) The ethical and conduct standards and legislative requirements to market properties to buyers 2) Legislation 3) Privacy and confidentiality 4) Conflict of interest 5) Ethical practice 6) Disclosures, particularly disclosure of material facts 7) Communication strategies for complaint handling to legislative and regulatory standards