In tackling the challenges within the underperforming department, I would draw heavily from the insights provided in Chapter 7 of "Organizational Behavior: Integrating Individuals, Groups, and Organizations" by Joseph E. Champoux. Central to this endeavor is understanding and addressing the motivational factors influencing employee behavior. Through theories like expectancy theory and goal-setting theory, I would assess the department's current motivational climate, focusing on employees' perceptions of effort-reward relationships and their expectations for achieving desired outcomes. This assessment would guide interventions aimed at enhancing motivation, ensuring alignment between organizational goals and individual motivations