In the back office of a bank, ten members of the bank's staff are working at their computer stations processing cheques and money orders. Bright sunlight is reflected from the computer monitors facing the window. The office is hot and conditions seem cramped. When the auditor samples some of the cheques that have been processed that day, the auditor identifies several inaccuracies. The supervisor tells the auditor that on hot days it is difficult for staff to concentrate and see the screen clearly. Although they try to double$-$check the work, not much could be done about the conditions. What is non conformity $?$Which clause number in ISO $9001?$ Process under which department review? Is it minor or major non conformity?