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in the book, Island of profit in a Sea of Red Ink by Jonthan L . S. BYRNES. 1) what are the main points to

in the book, Island of profit in a Sea of Red Ink by Jonthan L . S. BYRNES.
1) what are the main points to be taken from these chapters.
Chapter 22( Profit from managing your product flow
2) Chapter 23( Nail customer service
3) Chapter 24( Winning with make- to - order manufacturing

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