In the case of Benninghoven versus Residence Inn, 2017 a group of guests befriended a desk clerk at a Residence Inn. After a night of drinking this group of guests encountered the then off-duty clerk while walking back to the hotel and willingly interacted with him. The encounter ended in a violent assault by the clerk and a group he was with. It turns out the clerk had a criminal history that included two assault convictions not discovered by the hotel before hiring him. Plaintiffs sued the inn for negligent hiring. The court dismissed the case noting that a hotel has no duty over conduct of an off-duty and off-premises employee. However, this case clearly shows an importance of:

Select one:

a. background check of the security personnel

b. posting security guards around the perimeter outside the hotel

c. in-house security training

d. compliance with criminal regulations