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In the chain office with one employee of a Public services enterprise, it is known that the time (in Mins) that the employees takes to

In the chain office with one employee of a Public services enterprise, it is known that the time (in Mins) that the employees takes to take a claim from a client is a random variable which is exponential distribution with Mean 15 minutes. If you arrive at 12 noon to the claim office and in that moment there is no queue but the employee is taking a claim from a client. What is the mean spending time of you ?

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