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In the context of service standards, hard customer-defined standards focus on _____. Multiple choice question. things that can be counted through audits service processes that
In the context of service standards, hard customer-defined standards focus on _____. Multiple choice question. things that can be counted through audits service processes that are invisible to customers opinion-based measures one-time fixes
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Effective Project Management Traditional Agile Extreme Hybrid
Authors: Robert K. Wysocki
8th Edition
1119562805, 978-1119562801
