In the current complex business environment, operations decisions become critical for sustainability and performance of an organisation. Select an organisation that you work for or you are familiar with if unemployed, and conduct the investigation about the operations function during the Covid-19 crisis.

1.1 Discuss the strategic decision areas of operations management

1.2 Discuss the value drivers that reflect operational capabilities of an organisation.

1.3 Advise the organisation about the reasons why it should engage in globalisation