In the digital age, new channels of communication have developed that simply did not exist a few decades ago. Cell phones, e-mail, text messaging, Facebook, Twitter... who knows what might develop next? However, not every channel of communication is right for different types of messages or communication needs.

Select any one of the following starter bullet point sections. Review the important themes within the sub questions of each bullet point. The sub questions are designed to get you thinking about some of the important issues.

• Given that employees are essentially accessible 24/7, organizations should create some best practices for using the variety of digital communications available for business. Research tips and advice on how to best use channels of electronic communication. list three best practice recommendations.