In the entry phase, initial contact with a potential client can be an uncomfortable experience. However, the first contact is crucial to the success of a consultant. (a) Discuss why the initial contact is critical to the consultant particularly during the first meeting. (5 marks) (b) Explain the phrase "cold calling of soliciting potential client". (6 marks) (c) What preparation needs to be done for the first meeting between consultant and client? (6 marks) (d) Explain FOUR (4) agendas for the first meeting. (8 marks)