In the following questions relating to challenges with incident investigations, match the difficulty with the remedy - Interviewees are lying - Over-emotional interviewees - Pressure to skip steps in the investigation process - Cultural issues associated with place/ location/ people A.Have an understanding attitude, be calm but persistent in getting the information you need B.reassurance that the investigation is not looking to blame but to prevent reoccurence C.Have the right people on the team who represent the community D.Stay calm and explain the importance of following the process