In the "Management Hits Rough Waters" video, the predominant challenge observed was the analytical aspect, where the presenter faced constant criticism from Sophie. Despite a well$-$prepared presentation, Sophie's lack of soft skills created a discouraging atmosphere, leaving the presenter confused. The video seemed to lack diversity and inclusion, primarily targeting white families. Examining managerial theories, the behavioral management theory, especially in relation to Sophie, could have been applied more effectively. Sophie's approach involved repeatedly criticizing the presenter's plan with facts about the drawbacks of cruises, which likely contributed to the presenter feeling disheartened about the re$-$branding efforts. The importance of considering individual differences in how people receive criticism was highlighted after answering the video's questions. Some individuals can handle being in the "hot seat," while others may benefit from a more empathetic approach to constructive criticism. Sophie's behavior, as portrayed in the video, was deemed unacceptable, emphasizing the need for a more supportive and collaborative environment. It is crucial to foster such an atmosphere in the workplace, especially for newcomers, to help them understand expectations and improve their presentation skills.