In the Northouse text, Read 8.1 A tale of Two Classes (page 196) and answer the following questions. Note, each question requires you to explore the scenario with an overlapping, but different lens when answering the questions. It may be helpful to re-read the scenario each time you answer one of the questions to consider a different perspective. a. As discussed in this chapter, "norms emerge as a result of how leaders treat followers and how followers treat each other...When a leader brings about constructive norms, it can have a positive effect on the entire group." Describe how each of the two instructors used this concept to change the culture in the setting (1 point each, up to 2 points). Be very specific and use clear examples to support your discussion (1 point for examples of each, up to 2 points)