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In the pdf file entitled Effective Performance Measurement, Dr. Neely et al. provide steps to create an effective performance measurement system. Which one of the

In the pdf file entitled "Effective Performance Measurement", Dr. Neely et al. provide steps to create an effective performance measurement system. Which one of the choices below is not among the steps discussed. Group of answer choices c) Define the vision and strategy for the organization b) Plan and build the support systems and introduce the measures a) Design: Defining and selecting measures d) Implement and operate e) Refresh: Refine the measurement system

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