In the reading by Blank there is a hypothetical situation of a bank where the customers are experiencing a long line waiting for check cashing . The bank estimates it is losing per year in business because this problem . Working in groups brainstorm possible solutions to the consumers' issue and the bank's loss of revenue and then select the one solution to address the customers ' problem . Your group will present its idea to the class and will receive feedback from the class . Write up a mini business plan with the following Mission, vision, values Major goals what) Solution plan (how ) include level estimate on budget , resources , processes , promotion / communications , etc. Identity risks