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In the United Airlines lottery bonus case, which of the following did management fail to do? Solicit employee input and ensure the program was perceived
In the United Airlines lottery bonus case, which of the following did management fail to do? Solicit employee input and ensure the program was perceived as fair. Announce the bonus program to employees in advance. Offer bonuses that were financially significant enough to motivate performance. Tie the bonus program to measurable goals that were important to organizational performance
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Hospitality Strategic Management Concepts And Cases
Authors: Cathy A Enz, Jeffrey S Harrison
2nd Edition
047008359X, 9780470083598
