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In the video At Your Service, there are many examples of going above and beyond. Describe 2 examples of this and the impact it had

  • In the video "At Your Service", there are many examples of "going above and beyond". Describe 2 examples of this and the impact it had on customers. How would most restaurants have addressed this 2 situation? Are they wrong for responding differently than Canoe does? Why or why not? Remember to use the business perspective in answering this question.

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