Question
In this discussion forum, describe a time you received either really GREAT or really BAD service... Be specific about what made it so good/bad. If
In this discussion forum, describe a time you received either really GREAT or really BAD service...
Be specific about what made it so good/bad. If your experience was a bad one, what would you have done as a manager to improve the customer experience? If it was good, did you contact a manager and let them know? Why/Why not? How will that influence the way you handle your guests in the future?
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Fundamentals Of Quality Control And Improvement
Authors: Amitava Mitra
5th Edition
1119692334, 978-1119692331
