In this phase, you will prepare several of the critical problem root cause identification tools commonly used in the Six Sigma Process.

1. Creat a Fishbone Diagram, listing the inputs to the process variability. In addition to the diagram itself, a description of each input and why it is important.
2. Create Pareto Charts for the data you are being provided.
3. Discuss the change(s) you are proposing to the process, and WHY you are making this change(s).

Prepare a REVISED Flowchart of the process with the changes incorporated.

Guest Data 2 Green Option Failure Analysis 4 Why was the Green Option not Selected?

NGGAWN- Guest Data Green Option Failure Analysis Why was the Green Option not Selected? The towels were too wet. B C D E 25 25 16.67% I want my sheets cleaned every day. 24 49 32.67% 8 I changed my mind. 23 72 48.00% 9 I forgot to put the card on the bed in the mo 22 94 62.67% 10 I did not know what to do with the card. 21 115 76.67% 11 I did not see the card. 20 135 90.00% 12 There is no benefit to me 10 145 96.67% 13 5 150 100.00% 14 15 16 17 18 19 I don't believe in 'green" 20 21 22 23 24 25 26 27 28 29 30 150