In this simple example, a manager is having problems with an uncooperative branch office. To determine what his next steps should be, he does a cause-and-effect analysis. After identifying his problem, he next identifies the factors that may be part of the problem. He then identified factors for possible causes of the problem that may be related to the factor. He created the following diagram and finished his analysis. If he hadn't looked at the problem this way, he might have dealt with it by assuming that people in the branch office were "being difficult." What should this manager's best approach be to start to solve the problem? Get on the IT people to make sure that no more email failures occur. It hampers productivity. Find a new location for the office. The rundown area is too depressing for people to work. Fire Mark. His lack of motivation is too infectious. Arrange a meeting with the branch manager. This would allow him to brief the manager fully on the new strategy and talk through any problems that she may be experiencing