In today's competitive environment, every company has an action plan. Yet for most managers, the processes and
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Question:
In today's competitive environment, every company has an action plan. Yet for most managers, the processes and benchmarks used to create those plans do not work. The problem may be the very tendency to benchmark. Taking ideas from other companies can be valuable, but it can also mislead and distract. It can prevent managers from focusing on what is unique to their situation." Discuss.
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