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In which phase of the change process does an individual feel upset about the proposed change and think about how everything was great before the
In which phase of the change process does an individual feel upset about the proposed change and think about how everything was great before the change was announced? Responses commitment commitment denial denial resistance resistance exploration
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Operations Management Creating Value Along the Supply Chain
Authors: Roberta S. Russell, Bernard W. Taylor, Ignacio Castillo, Navneet Vidyarthi
1st Canadian Edition
978-1-118-3011, 1118942051, 1118942055, 978-1118301173
