In which stage must people accept that their past ways of doing things are obsolete? Multiple choice question. Span of management Refreezing Unfreezing Span of control FreezingIn managing resistance to organizational changes, facilitation and support refers to ______. Multiple choice question. using force to make people comply with the change gaining employee participation and ideas about the change offering concrete incentives for cooperation giving a resisting individual a role in the change process making the change as easy as possible for employees