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In your assigned reading (Leading and Managing Change) and the Performance and Opportunity Gaps, give an example of a company that used the impact of

In your assigned reading (Leading and Managing Change) and the Performance and Opportunity Gaps, give an example of a company that used the impact of Covid - either by:

i) being Proactive and finding an Opportunity Gap ~ describe their situation and explain your reasoning

ii) being Reactive and maximizing a Performance Gap ~ describe their situation and explain your reasoning

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