In your own terms, describe the meaning of the following Rules of Conduct, and

outline how it impacts upon the day to day work of the agent or agency:

a) Estate Agents (Professional Conduct) Regulations 2008 - SECT 19

Fairness and honesty of agent's representative

19. Fairness and honesty of agent's representative

An agent's representative must at all times act fairly and honestly and to the

best of his or her knowledge and ability in the performance of his or her

functions as an agent's representative.