in your own words, list references if needed. 1. Define each of the following terms IN YOUR OWN WORDS: a. Agent; principal; agency relationship b. Agency cost c. Basic types of agency conflicts d. Managerial entrenchment; nonpecuniary benefits e. Greenmail; poison pills; restricted voting rights f. Stock option; ESOP 2. Facebook went public in 2012. Was there any agency conflict prior to that time? Is there a conflict now? How has the agency relationship changed since the IPO? (answer must be in your own words, 1-2 paragraphs, list references if needed)