Incident Tracking System (ITS) records all technical problems with a company's Cloud Products. This is the table that stores all issues that are reported via the Report bug feature on the dashboard. TicketID Date Summary 1-Feb CLD-1578 1-Feb STO-12586 2-Feb CLD-4031 2-Feb CLD-1578 5-Feb STO-10011 5-Feb STO-09041 Apple USGS 6-Feb CLD-1578 1207 1562 1614 1715 1813 1901 1928 Customer FedEx Fidelity FedEx USGS Qantas The following functional dependencies hold: TicketID, ProductID Summary, EngID TicketID Date, prefer, Customer EngID Engineer Customer email, phone ProductID Product TicketID and ProductID is the candidate key for the relation email phone prefer sup@fedex 33939 email help@fidelity 66639 phone 182 5 5 5 sup@fedex 33939 phone usgs@gov 8747 email helpus@qantas 726827 phone 27753 facetime 8747 facetime 150 182 5 ops@apple usgs@gov ProductID Product EngID RDBMS TAnthony FND LMiller RDBMS CAdams RDBMS MChan ODrakop PHarris TAnthony NET FND RDBMS Engineer Troy Anthony Leigh Miller Cameron Adams Michael Chan Olga Drakopol Paula Harris Troy Anthony