Indicate which of the four perspectives in the balanced scorecard is most likely associated with the objectives that follow.

1.		Ethics violations.		Learning and growth perspectiveIdeal standardsInternal process perspectiveNonfinancial measuresCustomer perspectiveNormal standardsVarianceFinancial perspectiveBalanced scorecard
2.		Credit rating.		Balanced scorecardCustomer perspectiveIdeal standardsInternal process perspectiveLearning and growth perspectiveNonfinancial measuresNormal standardsVarianceFinancial perspective
3.		Customer retention.		Balanced scorecardCustomer perspectiveIdeal standardsInternal process perspectiveLearning and growth perspectiveNonfinancial measuresNormal standardsVarianceFinancial perspective
4.		Stockouts.		Balanced scorecardCustomer perspectiveIdeal standardsInternal process perspectiveLearning and growth perspectiveNonfinancial measuresNormal standardsVarianceFinancial perspective
5.		Reportable accidents.		Balanced scorecardCustomer perspectiveIdeal standardsInternal process perspectiveLearning and growth perspectiveNonfinancial measuresNormal standardsVarianceFinancial perspective
6.		Brand recognition.		Balanced scorecardCustomer perspectiveIdeal standardsInternal process perspectiveLearning and growth perspectiveNonfinancial measuresNormal standardsVarianceFinancial perspective