Question
Indicate which of the four perspectives in the balanced scorecard is most likely associated with the objectives that follow. 1. Ethics violations. Learning and growth
Indicate which of the four perspectives in the balanced scorecard is most likely associated with the objectives that follow.
| 1. | Ethics violations. | Learning and growth perspectiveIdeal standardsInternal process perspectiveNonfinancial measuresCustomer perspectiveNormal standardsVarianceFinancial perspectiveBalanced scorecard | ||
| 2. | Credit rating. | Balanced scorecardCustomer perspectiveIdeal standardsInternal process perspectiveLearning and growth perspectiveNonfinancial measuresNormal standardsVarianceFinancial perspective | ||
| 3. | Customer retention. | Balanced scorecardCustomer perspectiveIdeal standardsInternal process perspectiveLearning and growth perspectiveNonfinancial measuresNormal standardsVarianceFinancial perspective | ||
| 4. | Stockouts. | Balanced scorecardCustomer perspectiveIdeal standardsInternal process perspectiveLearning and growth perspectiveNonfinancial measuresNormal standardsVarianceFinancial perspective | ||
| 5. | Reportable accidents. | Balanced scorecardCustomer perspectiveIdeal standardsInternal process perspectiveLearning and growth perspectiveNonfinancial measuresNormal standardsVarianceFinancial perspective | ||
| 6. | Brand recognition. | Balanced scorecardCustomer perspectiveIdeal standardsInternal process perspectiveLearning and growth perspectiveNonfinancial measuresNormal standardsVarianceFinancial perspective |
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Management Systems Auditing A Practitioners Guide To Quality And Management Systems Audit
Authors: Dr Warren Doudle
1st Edition
B0C6W3G4W4, 979-8397130271
