. Information and communication (500 words) What information must the organisation provide to others - such as stakeholders (internal and external) - describe 3 stakeholders and the information which must be provided. To whom would you direct stakeholders for advice and other services? What information must be collected from others? Explain 3 different sets of information. Discuss 2 ways the organisation can find out their clients' needs or buying requirements Discuss at least one method the organisation could use to gain feedback on client satisfaction What technology (give 2 types) can be used to carry out information collection and sharing of feedback to the team? Discuss how you could support the team to identify and resolve problems that affect performance. 3. Improving performance - self and team (400 words) Remember that you work in this organisation as a bookkeeper, answer the questions whilst 'in role. What are your major tasks and responsibilities? Discuss at least 4. How could you plan and prioritise your tasks and time better, to get the best out of your day? Discuss 2 techniques or strategies you could trial to enhance your effectiveness Explain how you could keep your competency and compliance obligations current and how you could continue to do in future. 4. Implementing performance improvement - self and team (500 words) Select a specific area of the business to focus on with an aim of performance improvement. What area of the business have you selected? What is your performance improvement idea? What are the benefits and risks of this idea? How would you minimise risks if you carried out this improvement? What resources would you need to make this improvement? How would you manage the various stakeholders and address communication needs? Part 1 Complete the following: AT2 Part 1 Working as a bookkeeper