Information Management within the Enterprise:

Name: _________________________ Date: ___________________ Time: ______

List eight elements of the Total Cost of Ownership for computer hardware and software. Then discuss how you would manage these elements to minimize their financial impact on your company. [1 point]

Hardware and/or Software TCO Elements:	Cost Control Strategy:

Identify four different types of computers at Boeing and explain how these particular devices help enable Boeings core business activities. [1 point]

Type of Computer	Operational Uses:

Bank of America employs diverse software products to enable business processes. For each of the following categories of software, provide an example of the type of product (generic name or brand name) that the company might be likely to use; state whether this product is licensed, licensed and modified, developed in house, or outsourced to the Cloud; and explain your sourcing choice. [1 point]

Software Category	Example (product)	Sourcing of Product	The Reasons for Bank of Americas Sourcing Approach
System Software
General Purpose Software
Application- Specific Software (information systems)

Progressive Insurance maintains a significant body of client and sales information in its insurance information system to support it transactional, managerial, and business innovation needs. Complete the following table concerning the design of that database. [1 point]

Data Table Name	Primary Key (PK) for this Table	2 Other Data Elements Not the PK - found in this table	Provide Metadata Definitions for each of these two Data Elements
client table
policy table
claim table
Auto repair costs table

In thinking through the information management and networking needs of

Amazon.com and assuming that the data center for Amazon is located in a secure place away from Headquarters, what networking approach would you employ to connect the locations in the first column to the companys centralized data center? Explain why you would choose this particular networking approach. Note that WAN in and of itself is not a satisfactory response. [1 point]

Location	Network Solution	Key Factors in Your Choice of Network
A fulfillment center in Indianapolis, Indiana.
A Help Desk chat service located in Mumbai, India.
A buyer who travels the world meeting with and evaluating new product suppliers.
A conference phone call among internal Amazon managers where the call will run over the Internet (over IP).
A Web service to communicate the latest corporate news to employees.
A Web service to connect suppliers to Amazons various fulfillment centers to monitor inventory levels.

Apply the MIS Integrative Leaning Framework to compare Hardrock Cafe and UPS. [2 points]

Framework Criteria	Hardrock Cafe	UPS
Primary Business Drive
Examples of Transactional Information Needs
Examples of Managerial Information Needs
Examples of Innovational Information Needs
Information System(s) that you would expect to find that address core business process information needs