Information researched and evaluated during weeks 5 and 6 of this course introduced students to Management Information Systems (MIS) referred to as ERP and CRM. These systems rely on data to be collected and evaluated in order to inform business decisions and manage business operations. The purpose of MIS is to use technology as an enabler for businesses. One of the primary challenges businesses face, however, is that there are so many different systems, each of which provides different services and uses different data.